How much does Tidio cost per month?
Plans from Tidio's pricing page (annual billing, which Tidio describes as two months free):
| Plan | Price/mo | Billable conversations | Seats | Lyro AI |
|---|---|---|---|---|
| Starter | $24.17 ($290.04/yr) | 100 | 10 | 50 free (one-off) |
| Growth | From $49.17 ($590.04/yr) | From 250 | 10 | Usage-based |
| Plus | $300 + usage | Custom | Custom | Discounted usage |
| Premium | Contact sales | Custom | Custom | From 3,000 conversations/mo |
Checked September 2026. Confirm current prices on each vendor's site.
What does Tidio charge on top of the plan?
- Conversation tiers: Growth pricing rises as you pick higher billable-conversation tiers.
- Lyro AI usage: after the one-off 50 free conversations, Lyro is billed by usage; exact rates depend on tier and were not listed as a single price.
- Plus usage: Plus starts at $300 a month plus usage costs.
- Custom plan threshold: above 2,000 billable conversations, 1,000 Lyro conversations or 100,000 Flows visitors, Tidio asks you to contact sales.
What does Tidio cost for 5, 10 and 25 person teams?
Because Tidio bundles 10 seats and prices by conversation, headcount mostly decides which plan you need. We compare against Aftersales Growth with Agent at $0.99 per resolution, assuming 500, 1,000 and 2,500 AI resolutions.
| Team | Likely Tidio plan | Tidio cost/mo | Aftersales Growth total/mo |
|---|---|---|---|
| 5 people | Growth | From $49.17 + Lyro usage | $840 ($345 + $495) |
| 10 people | Growth (10 seats included) | From $49.17 + higher conversation tier + Lyro usage | $1,680 ($690 + $990) |
| 25 people | Plus or Premium | $300 + usage, or custom | $4,200 ($1,725 + $2,475) |
Checked September 2026. Confirm current prices on each vendor's site.
For small teams that mostly need website chat, Tidio is clearly cheaper. The comparison narrows once you need a full helpdesk, more than 10 seats, or AI that takes actions like refunds.
Price your own team in two minutes.Plug your seat count and monthly conversations into Aftersales pricing and compare line by line.
Is Tidio worth the price?
Tidio is good value and the better pick for small businesses that want live chat and a basic AI assistant at a low monthly price, with up to 10 people sharing the inbox.
It fits less well for teams that need deep helpdesk workflows, quality monitoring, or AI that runs order actions and refunds across channels.
What are alternatives to Tidio?
Aftersales combines an AI agent, Copilot, a shared Inbox and Insights. Plans are Free ($0, 1 seat, first 50 Agent resolutions free), Starter $24, Growth $69 and Scale $109 per seat per month billed annually (20% more monthly). Agent costs $0.99 per resolution on every plan, counted once per conversation, and conversations Agent cannot help with are free. Lite seats are free (20 on Growth, 50 on Scale). There is a 14-day free trial. See full pricing.
Aftersales covers email, live chat, WhatsApp, SMS and social, with phone on Growth and above. Also see Tidio vs Intercom, Gorgias pricing and all Tidio alternatives.